Shipping policy
Processing Time
Orders are processed within 1–3 business days after confirmation. You'll get a notification once your order ships.
Shipping Times
- North America (US & Canada): 5–10 business days
- International: 10–20 business days
Shipping times are estimates and not guaranteed; delays can occur due to customs, weather, or carrier issues.
Sale Items
Sale items may have a separate delivery timeline. Please refer to the ETA shown at checkout or in your order confirmation email.
Tracking
A tracking number will be emailed once your order ships. Allow 24–48 hours for it to update.
Customs & Duties
For international orders, any customs fees, duties, or taxes are the customer's responsibility.
Questions
Contact us at virelaworld@proton.me with your order number for any shipping questions.